Skip to content

Pre-Hospital Services from EMS Forward

MISSION: Reducing preventable harm

Whether you are ground, air, fire-based, county-based, private, or a combination, we know you are in a unique place on your journey to safer care and higher reliability. Choose the best starting place for you, or let our experts help you find the most appropriate path.  

If you are a Missouri-based organization, check to see what services may be available to you at no cost thanks to funding from the Ambulance Reimbursement Allowance provider tax program, as administered by the Missouri EMS Agent Corporation.
Learn more.

Couple of paramedics examining woman on the street
JourneyEMS 1

The change journey begins with culture

A culture of safety is an important part of employee safety and patient care. A culture assessment is useful for identifying organizational conditions that can lead to adverse events and patient harm. Additionally, assessments can successfully identify the greatest cultural assets of an organization.

Developed collaboratively between the Center for Patient Safety (CPS) and the National Registry of EMTs (NREMT), the Patient Safety Culture Survey is designed specifically for EMS. 

CPS's assessment solution is scalable and flexible to handle every organization, no matter type or size, and provides unparalleled administration and follow-up experience for its culture surveys.

Make just culture a reality

Just Culture provides a framework and a vocabulary to support improvement efforts that accurately address both the systemic and individual issues within an organization. 

CPS believes that just, or accountable, culture work is one of the best ways to provide the support staff need to feel comfortable and confident to report issues and create change. 

With CPS, you'll receive expert trainers and consultants who will develop a custom program for your organization.

JourneyEMS 2
JourneyEMS 3

Protect safety and quality improvement work

As your culture continues to improve and your organization becomes more focused on accountability and learning opportunities, it's time to protect your quality and patient safety work with a Patient Safety Organization (PSO). PSO federal protections are intentionally different from most regulatory and mandatory reporting programs and define the framework for shared learning with other organizations and organization types. 

CPS's PSO program is scalable to fit your organization’s unique needs. Our expert team members will guide you through every step.   

Create a healing environment for staff

While we often focus on the impact on the patient and patient's family following an adverse event, the care of our paramedicine team following an event is equally important. The emotional aftershock (or stress reaction) following an intense or unexpected event can be difficult. Peer support programs are designed to help employees cope with daily challenges.

CPS's peer support program for first responders provides options for creating a custom program at your organization. 

JourneyEMS 4

Ready to continue your journey?

What can we help you with today?